Robert Palmer is Research Director with IDC's Imaging, Printing, and Document Solutions team. He is responsible for written research, forecasts, and analysis in multiple practice areas covering managed print services, document solutions, business workflow automation and optimization, and hard copy transformation.

Business Development, Channel Partners, Managed Print Services, Sales

Understanding Your Customer's Print and…

Print and document management (PDM) initiatives are a powerfully effective way for businesses to realize significant…

January 15, 2018 | 0 comments

Best Practice, Business Development, Channel Partners, Managed Print Services

Building a Better MPS Program:…

The office document and printing landscape is changing dramatically, and there are many facets impacting the…

November 16, 2017 | 0 comments

Sales

Enabling a Solutions Ecosystem to…

In today's ultra-competitive environment, success in the imaging industry hinges on the ability to expand beyond…

September 18, 2017 | 0 comments

Business Development, Channel Partners, Managed Print Services, Sales

How to Leverage MPS to…

Organizations have much to gain by investing in MPS. Businesses can expect to see significant return…

July 27, 2017 | 2 comments

Best Practice, Business Development, Managed Print Services

The New Consumption Model: Why…

The way we work with information is rapidly evolving. Companies invest millions in information management systems,…

June 29, 2017 | 0 comments

Business Development, Channel Partners, Managed Print Services

Contractual Print Services: An MPS…

Small and mid-sized businesses are eager to take advantage of MPS by looking beyond basic cost…

April 20, 2017 | 1 comments

Best Practice, Channel Partners, Managed Print Services, Security

3 Ways to Address Security…

Interestingly, print security is now considered critical criteria when evaluating new hardware acquisitions. According to IDC's…

January 5, 2017 | 0 comments

Best Practice, Managed Print Services, Sales

MPS Checklist: Top 10 Things…

Businesses continue to migrate toward contractual print services to gain control of their document infrastructure and…

December 15, 2016 | 0 comments

Business Development, Managed Print Services

Understanding the Building Blocks of…

Robert Palmer, Research Director with IDC's Imaging, Printing, and Document Solutions team shares why managed print…

October 3, 2016 | 3 comments