Give Your SMB Customers the Power to Go Digital

How the New Docushare Flex Packages ECM for Small and Mid-Size Businesses

As most channel partners know, small and mid-sized businesses (SMBs) tend to rely on inefficient paper-based systems and often lack a centralized way to store their digital information. According to a 2016 Association for Information and Image Management (AIIM) survey, poor content management practices result in taking too long to find content (62%), duplicated efforts (52%) and insufficient re-use (46%)1. But now you can offer them a better way.

With the new Xerox® DocuShare Flex platform, you can help your customers digitize processes such as invoicing, sharing files, editing, efficiently managing business content and storing documents, saving them time and money.

DocuShare Flex is cloud-based and provides the automation, security and scalability of large-scale enterprise content management (ECM) systems in an affordable package that is easy to configure, and with its subscription-based cloud model, simple for even the least tech-savvy team to use without additional IT resources . Now companies with as few as five employees can make the conversion to digital and streamline their business processes quickly, without breaking the bank.

The new platform has the ability to save your SMB customers hours, days or even weeks by streamlining document-intensive tasks such as:

  • Routing documents automatically to make the approval processes easier and provide version control
  • Automating documentation to make it easier for you to stay compliant with government and industry mandates
  • Managing the documents required for transactions, accounting, billing and other document-intensive operations

DocuShare Flex can also make your customers more secure by better controlling access to sensitive documents, and helping them increase productivity by automating many of their key business processes. This solution can also be effective for individual departments within larger organizations, making it appealing to clients of all sizes.

Easy to Use, Agile, Low Cost

DocuShare Flex has uses for every vertical, due to its ability to store and manage a wide range of document types and content. For example, a small engineering firm or department can digitally share design documents, manage reviews, and provide quick access to design drawings on-line, affordably and simply. It has a scalable storage capacity of hundreds of millions of documents. Lifecycle management – from creation through archiving and even their eventual disposal – is provided right out of the box.

This means your customers can add capacity and further control their costs. They can even choose the number of users who will be able to access the system, from a minimum of five up to thousands. The solution also has advanced review-process controls that enable annotation, redaction and simultaneous viewing while controlling versions to keep documents current. Customers will love being offered a way to end confusion about which version is the most recent, and never again finding themselves locked out of the document they need to view.

Automating Workflows

Businesses run on a multitude of processes. DocuShare Flex can automate many of them, including storing all project documents in one place, managing review cycles, and meeting potential audit requirements. It can also support compliance by tracking who accesses and updates documents, or keeping industry or company policy documents up to date, such as HIPAA policies or HR guidelines.

Because it was designed to be easy for non-technical staff to use, DocuShare Flex comes complete with an intuitive search engine and an intuitive web-based user interface (UI) that requires little training and will operate on a wide range of browsers and mobile devices.

The platform can even work with customers’ back-end systems to pull data and link to documents. It’s fully compatible with Xerox ConnectKey® multifunction devices and their time saving apps, and includes a ConnectKey-based scanning service for scanning directly to DocuShare Flex, making the possibilities for saving time and money virtually limitless.

Give Your Customers the Solution They Need

Your customers look to you for the latest products, services and solutions to help them take their business to the next level. The new Docushare Flex is your opportunity to help them make the jump to digital solutions – affordably and easily. Give them the tools they need to boost their productivity and improve their security, while growing your business at the same time.

Contact your Xerox account manager to find out more about DocuShare Flex and how it can make an impact for both you and your customers.

1. AIIM: Information Management – State of the Industry 2016, 2016.

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  1. Misty December 21, 2017 -

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