In the past year, fifty-two percent of consumers switched providers due to poor customer service. This can be good or bad for Xerox Channel Partners.
We’d like to introduce you to the Xerox Versant 180 and 3100 Presses. This family of presses will help solve many of the challenges a busy print shop faces every day.
Very few SMBs have the resources to conduct their own MPS assessments and why would they when they can engage an expert? According to the same survey, one-third of US SMBs1 will do just that. As a result, Xerox channel partners are rightly positioned to be that consultant and through print network assessments, partners can better engage prospects, highlight the fastest routes to cost reduction and productivity increases and win a spot as their trusted advisor. Proposing solutions that meet financial, risk, and productivity needs is critical but because each opportunity is unique, an assessment is the only way to provide a true overarching view of the customers’ entire print infrastructure. Assessments also highlight cost-saving opportunities through workflows, applications, and processes.
This is a generation that has taken the idea of work-life balance and made it a practice rather than an aspiration. Naturally apps and cutting edge print solutions that will help them save time and money, streamline processes and enable remote workers, are a surefire win. Offerings like Managed Print Services and ConnectKey Technology® with its wide range of apps are improving the flow of work for businesses around the world, and millennials have taken notice.
Printerland’s story really demonstrates how Xerox Supplies Service can be used to deliver value, enhance customer experience and build revenues.